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Paging Solutions
Now you can easily extend the capabilities of your TeleVantage phone system.TeleVantage Add-on Solutions are easy-to-implement, off-the-shelf applications designed to meet the unique requirements of call centers, marketing and sales organizations, and customer support personnel.
Artisoft Persistent Pager Add-On
Artisoft TeleVantage Add-On Solutions help tailor TeleVantage to meet your custom business
needs. The TeleVantage Persistent Pager is an ideal solution for businesses that place
an emphasis on timely and failsafe responses to customer requests. Use the Persistent
Pager to ensure that no customer message is ever overlooked and that all customers get a
quick response.
How does the Persistent Pager work?
TeleVantage mailboxes are polled periodically, checking for unheard messages. Once a new message is detected, the Persistent Pager will send a page, and keep sending pages until the message has been listened to. This way, no message goes unheard. The Persistent Pager is ideal for providing after-hours technical support
or providing timely responses to MIS requests. In fact, it’s perfect for any message that requires an immediate response.
The Persistent Pager can be used to monitor one or more TeleVantage mailboxes. It even
allows you to specify the days and hours to monitor each mailbox, providing flexibility to
schedule coverage as it is most needed. The system administrator can create shifts specific
to your business needs. Each shift contains a list of representatives to page, the paging
order, the paging interval and other customizable features.
Buy TeleVantage Add-On Solutions
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2007
TeleVantage is a Registered Trademark of Vertical Communications, Inc. All Rights Reserved.
